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Patreon is officially off…..

August marks the end.

I’ve deactivated my Patreon page.

If you were a supporter on Patreon, please take a quick second to subscribe to your desired support level via the Memberships section here.

As of now, PayPal is the only option for payment during checkout. That means that any subscription will be billed monthly on the 25th to the Paypal account used to checkout during the initial subscription purchase. I am planning on reactivating the credit card capability soon but I have no idea how long that will take. Once that happens, IF you’d rather use a credit/debit card for your subscription, you’ll have to cancel the current subscription and re-subscribe using your desired credit/debit card.

Thank you all for your gracious generosity and I’m looking forward to getting The Shop into full swing and making tons of great behind the scenes content for you all.

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Fireworks and a Site Update

A couple of new things happened on the site this week.

First, there’s now a new product alert system in place. Not to be confused with a new product alert system. Let me explain.

Now, you can sign up to receive an email so when a product comes back in stock, you’ll know. Just find the product you’re interested in and fill in the field. Once the site’s reloaded, you’ll get an email to alert you that they’re available again.

Next up, the top navigation menu.

The main nav menu has been tweaked a bit to include the new Memberships section. As a result, a couple headings had to be condensed to make room.

You may have noticed that there’s no longer a separate section for Tanks and Drippers. These have been condensed into the Atties section. There’s also a Mods section where the Tubes section has moved and where all mods will live.

And finally, FIREWORKS!!

Happy Independence Day everyone!!

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Memberships and Subscriptions

So here’s how I think the migration from Patreon will work.

I’ll be setting up the specific tiers here. These will kinda mimic what’s already set up over on Patreon (sort of). Each tier will inherit the access of the tiers below it and the basic breakdown is:

  • Tier 1 – 20% Discount on all orders and access to all content
  • Tier 2 – 15% Discount on all orders and access to all weekly updates
  • Tier 3 – 10% Discount on all orders and access to all monthly updates
  • Tier 4 – 5% Discount on all orders
  • Tier 5 – The kind heart tier. No discounts or special access but my undying gratitude.

Each tier will incur a monthly subscription fee (just like Patreon) and will be manageable from your user account page. Cancel anytime but in order to change tiers you’ll first have to cancel your current subscription and purchase a new one.

Other cool features of doing this via the site here include:

  • Allowing access to specific products to specific tiers
  • Early availability of upcoming products to specific tiers
  • Directed content to specific tiers
  • …..many more possibilities I’m sure I’ve yet to discover

Once all the tiers are set up I’ll be making a post both here and on Patreon itself to let everyone know that they can begin subscribing. I don’t think I can move existing Patreons myself to the new system over here so those of you that currently support via Patreon will have to cancel your subscription over there and purchase your desired tier here. Once done, you’ll see a monthly recurring charge on your prefered payment method that matches the chosen tier.

In order to become a member of the desired tier you’ll need to purchase a subscription to that tier via that tier’s specific subscription product (not a physical product). Once that’s done you’ll have access to all the benefits of the chosen tier. (NOTE: The cost of that “subscription product” is the recurring monthly membership fee.)

Thank you all for your gracious and continued support! Stay tuned as we get this ball rolling!

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To patreon or not to patreon…..

So, Patreon is great. It lets people donate to the creators they love most and really help those creators keep, well, creating. The downside though, is that it isn’t really all that user friendly for the way I want to use it.

See, I want to be able to offer the great people that support through patreon discounts on their orders. Currently, there’s no good way to link your patronage with your scottua.com account. Currently I have to do that manually. Now, it’s hard enough to keep track of what I already have to keep track of and things that aren’t easy to manage tend to get forgotten.

Enter WordPress.

Most of you probably don’t know, but, Scottua.com runs on top of WordPress using software called WooCommerce. These two together allow for basically a roll-your-own Patreon.

I’ve discovered recently exactly how to implement this capability and I’m here for feedback.

So how’s this help? Well, a few ways.

It will allow me to much more simply implement the discount per tier functionality that’s so difficult/time-consuming to do with the current Patreon system. (Many of you have already inquired about the “Membership” banner seen on product pages and that’s exactly what this is.) It’s also just as easy, if not more so, to share content in many of the same ways as Patreon. Plus, since there’s no Patreon middle-man, it means that more of your gracious donations go where you intend them to.

So what do you think? Make the switch, or stick with Patreon? I’d love to hear your thoughts!

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Delivery

Shipments and returns

Updated 11:18a Jan. 20, 2020 by Scottua

Fulfillment

Due to scheduling and work/life balance, the majority of order fulfillment now takes place on the weekends. As such, orders placed early in the week may take up to 5 or 6 days to be fulfilled while orders placed later in the week will take less time to be fulfilled. Any order for an in stock/non-custom product will ship on Mondays (US holidays not withstanding) but orders placed on Mondays will, likely, take until the following weekend to be fulfilled.

Tracking

Tracking emails are triggered by the acceptance of your package by the United States Postal Service. Once the postal worker scans your package and that tracking number enters their system, an email with your tracking number will be sent to the email address you used to create your customer account on this site. This applies to domestic US shipments ONLY. All international orders will receive their tracking emails at the time of shipping label creation. As such, it is possible for your international shipment’s tracking number to not be found in the US postal service’s system. In this event, it is suggested that you check your tracking again after 5pm United States Eastern Time on the Monday following receipt of your tracking email.

Returns

Returns are handled on a case by case basis. Please contact Scott via email at: scottua25@gmail.com or via Facebook Messenger and be sure to include your original order number as well as a brief explaination of the issues

Your pack shipment

Every effort is made to package and ship your order within 1-2 days of order placement, however, there are times when shipping can take up to a week. Email confirmation of your order will be sent and as long as you have confirmation there is no problem with your order.

International orders may take up to 1 month to deliver once shipped. Tracking will be supplied but understand that shipments may not update once they have departed the US.